Incidents
Public incident reports for Hydromancer's API, WebSocket, and data pipeline.
Each report covers what happened, the customer-visible impact with precise time windows, the root cause, and what we are changing as a result. Where an incident required action on your side, that is stated at the top of the report.
Date
Summary
Status
Degraded network performance at our hosting provider caused ingestion to fall behind; API and WebSocket were unavailable for approximately one hour.
Resolved
If anything in your own data looks wrong, send us the endpoint and the affected time range and we will check it against source data.
Last updated